Shipping & Delivery Policy

At weddplan.online, all our products are digital. This means you don’t have to wait for a package to arrive in the mail—you can start planning your wedding immediately!

1. No Physical Shipping

Since we specialize in digital templates, no physical items will be shipped to your address. There are no shipping costs, no customs fees, and no delivery delays.

2. Delivery Method

All templates are delivered digitally via Google Sheets access or a downloadable PDF. After your purchase is confirmed, you will receive your product instantly through two ways:

  • Immediate Download: A download link will appear on the checkout confirmation page.

  • Confirmation Email: You will receive an automated email containing the access link to your templates within a few minutes.

3. Delivery Time

  • Instant: Access is provided immediately after payment is successfully processed.

  • If you do not see the email in your inbox within 10 minutes, please check your Spam/Junk or Promotions folder.

4. Availability

Our digital products are available worldwide. As long as you have an internet connection and a free Google account, you can access weddplan from anywhere in the world.

5. Free Software Requirements

Please note that our templates are designed for Google Sheets, which is a free tool. There are no additional costs to use the software required for our products.

6. Support for Missing Orders

If you face any technical issues or haven’t received your download link, please contact us immediately. We are here to help 7 days a week:

  • Email: support@weddplan.online

  • Phone: +33663148760

  • Address: 4 ALLÉE DES BOULEAUX, VENDEUVRE-SUR-BARSE, 10140, FRANCE

  • Customer Service Hours: Monday – Sunday, 9:00 AM – 5:00 PM (GMT)

  • Contact Us: https://weddplan.online/contact-us/